Shipping & Returns

Return Policy

You may return new/unused items within 60 days of delivery for a credit on your account.

Return Authorization required: All return requests need an RA from the distributor who shipped and billed your order.
  • Shipping and return shipping expenses are covered by the customer.
  • A re-stocking fee of $8 per item applies.

Return Shipping

If the return is the result of our error or a defective product, we will pay for the return shipping of that item. For all other instances, the customer is responsible for return freight.

This must be agreed upon prior to you returning the product.

You should expect to receive a credit memo within 14 working days from when we receive the returned item(s).

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates based on item availability and the shipping option you select. Depending on the carrier, shipping date estimates may appear on the shipping quotes page.

Please note: shipping rates for many items are weight-based. The weight of any such item appears on its detail page. To reflect carrier policies, all weights are rounded up to the next full pound.